"As a first-time home buyer, Sophia Burrowes took me under her wing and helped me understand and navigate the complicated buying process straight from the get-go! She went out of her way to answer both my simple and complex questions as they popped up and felt that she was completely accessible at any time (day and night) throughout the 4-month housing hunt-to-close period that I was under contract with her.
She was always punctual when it came to setting up viewings during the times I could actually go see properties and was very transparent with me during the showings in sharing her opinions on the pros/cons. Most importantly, she was patient with me throughout the process... she will be the first to tell you that I had a very specific type of house in mind and passed on several that were close, but not the 'dream home' that I eventually ended up in. She is clearly not one of those agents that is just in it for the cash and trying to rush you through the process and settle... she really does care about her client's interests!
While I was under contract with the seller on the home I live in now, she went above and beyond to help connect me with her trusted network of general contractors, plumbers, HVAC specialists during the due diligence period to help me properly inspect the property. She also helped represent me when it came to renegotiate a fair price with the seller when some things came up during the inspections/due diligence period.
The bottom line is that I would highly recommend Sophia to anyone either shopping or selling in the Charlotte real estate market after my experience with her, she knows the city well and will not steer you wrong! I will undoubtedly use her again in the future (and recently did a second time to sell a property), given this initial experience with her was so smooth."
"I highly recommend Nilou to anyone looking to purchase or sell a home. We have worked with several realtors in the past, and have some good friends that are also realtors, but we had recently just moved to Charlotte from Los Angeles. We met Nilou when we went to look at an investment property that she was listing and she immediately impressed us. She was extremely knowledgeable and didn't waste our time looking at houses we had no interest in. She handled the process smoothly from start to finish. What was a very difficult transaction due to lender issues, she managed the process exceptionally well through tough times and managed the Seller and Lender perfectly. We ended up getting through it and we couldn't have done it without her."
"As a remote landlord, Sophia was instrumental in renting and eventually selling my home! She found me great tenants and a great buyer! She always had local contacts to handle any repairs or services I needed and is extremely responsive. You are in good hands having Sophia help you with your real estate needs!"
"This was our first time buying a home and I couldn’t be more grateful that Nilou was our realtor! She was always responsive, reliable and helpful! Wouldn’t choose anyone else to help us buy our home!"
"Nilou was very helpful throughout the entire process. She was very attentive and very professional. She was patient with us and helped us find our dream home! I highly recommend her."
"Nilou connected with us immediately and made the first time buying process a lot easier. She was always up for meeting for showings and worked with our busy schedules. Always professional."